Staff User Manual

Welcome to The Logistic Manager

This app is a logistics and removals business management platform. As a staff member, you have access to your assigned jobs, work calendar, payroll, chat, and document submission. This manual covers everything you can do as a staff user.

Registering as a Staff Member

Sign up as a worker/staff member to get started.

1. 1Open the app — you will land on the Welcome page.
2. 2Tap "Get Started" and select "I'm a Worker / Staff".
3. 3Fill in your full name, email, phone, and password.
4. 4Verify your email using the code sent to you.
5. 5Your account is created with role "user" and a pending StaffRegistration record.
6. 6Wait for your admin/manager to approve your registration and send you a link invite.

Logging In

Sign in to access your dashboard and assigned jobs.

1. 1Open the app — you will land on the Welcome page.
2. 2Tap "Sign In" at the top right.
3. 3Enter your registered email and password.
4. 4Tap "Sign In" to authenticate.
5. 5Wait for the post-login sync to complete — it pulls your assigned jobs, payroll, and rosters.
6. 6You are routed to your staff Dashboard showing only your data.

Linking to Your Admin/Manager

Before you can see any jobs or shifts, your admin must invite and link you. You accept the link from your Settings page.

1. 1Log in to your account.
2. 2Go to Settings → Admin / Manager Link.
3. 3You will see a pending invitation from your business.
4. 4Tap "Accept & Link Account".
5. 5The link status changes to "active".
6. 6Your assigned jobs, rosters, and payroll data will now sync to your account.
7. 7If you don't see a pending invitation, ask your admin to invite you using your registered email.

Overview

Your Dashboard shows only the jobs assigned to you. It has status summary cards (Pending, In Progress, Completed, Overtime), a searchable job list, and quick access to your work.

Viewing Your Jobs by Status

Filter your job list by status to focus on what needs attention.

1. 1Open the Dashboard from the bottom navigation bar.
2. 2Tap the status filter tabs at the top (All, Pending, In Progress, Completed, Overtime).
3. 3The job list below updates to show only your jobs matching that status.

Searching for a Job

Find a specific job quickly by name or address.

1. 1Tap the search bar at the top of the job list.
2. 2Type the job name or address.
3. 3Results filter automatically as you type.

Opening a Job

View full details of any job assigned to you.

1. 1Find the job card in the list.
2. 2Tap the card to open the Job Detail page.
3. 3Review the progress checklist, check-in/out, photos, and chat.

Switching Grid / List View

Toggle between grid and list layouts.

1. 1Look for the view toggle icon in the top right of the job list.
2. 2Tap it to switch between grid (cards) and list (rows) layouts.

Viewing the Job Detail Page

Each job has a detail page with a progress checklist, check-in/check-out, photo uploads, and a chat panel for communicating with your admin about that job.

1. 1Tap any job card on your Dashboard.
2. 2The Job Detail page opens showing all sections.
3. 3Scroll to review the progress steps, check-in times, and photos.
4. 4Use the chat panel at the bottom to message your admin about this specific job.

Checking In On Site

When you arrive at a job site, check in to record your start time and location. This is used for payroll calculations.

1. 1Open the Job Detail page for the job you are starting.
2. 2Scroll to the Check-In / Check-Out section.
3. 3Tap "Check In".
4. 4Your check-in time and GPS location are recorded automatically.
5. 5The job status changes to "In Progress".

Completing Progress Steps

Work through the progress checklist for each job. Each step can be ticked off as you complete it.

1. 1Open the Job Detail page for your active job.
2. 2Scroll to the Progress Checklist.
3. 3Tap each checkbox as you complete that step of the job.
4. 4A timestamp is recorded automatically for each completed step.
5. 5Some steps may allow or require a photo — tap the camera icon to upload one.

Uploading Job Photos

Take and upload photos to document your work at each stage of the job.

1. 1Open the Job Detail page for your active job.
2. 2Scroll to the photo section or tap the camera icon on a progress step.
3. 3Tap "Take Photo" or "Upload Photo".
4. 4Take a photo with your device camera, or select one from your gallery.
5. 5The photo uploads and is attached to the job and step.

Checking Out When Done

When you finish a job, check out to record your end time. This completes the job and finalises your worked hours for payroll.

1. 1Open the Job Detail page for the job you are finishing.
2. 2Ensure all progress steps are ticked off.
3. 3Scroll to the Check-In / Check-Out section.
4. 4Tap "Check Out".
5. 5Your check-out time and GPS location are recorded.
6. 6The job status changes to "Completed".

Taking a Break

If your job includes break tracking, start and stop breaks to record your break time accurately.

1. 1Open the Job Detail page for your active job.
2. 2Scroll to the Break Timer section.
3. 3Tap "Start Break" when you begin your break.
4. 4Tap "End Break" when you return to work.
5. 5Break time is automatically deducted from your worked hours for payroll.

Reporting an Emergency

If a breakdown, accident, or vehicle damage occurs, report it immediately so your admin is notified.

1. 1Open the Job Detail page or the Dashboard.
2. 2Find the Emergency section or button.
3. 3Select the emergency type (breakdown, car accident, truck damage).
4. 4Write a description of what happened.
5. 5Optionally add photos of the situation.
6. 6Tap "Submit" — your admin is notified immediately with your GPS location.

Viewing Your Workload

The Workload page shows all your assigned jobs and tasks in one organised view so you can plan your day.

1. 1Open the Workload page from the bottom navigation or menu.
2. 2Review the list of your assigned jobs and tasks.
3. 3Tap any item to open its detail page.
4. 4Use it to prioritise your work for the day or week.

Viewing the Calendar

The Calendar page shows your scheduled jobs in a month/week/day view so you can see what is coming up.

1. 1Open the Calendar page from the bottom navigation.
2. 2Choose your view: Month, Week, or Day using the toggle at the top.
3. 3Tap any event on the calendar to open the job detail page.

Viewing Your Staff Work Calendar

The Staff Work Calendar shows only your assigned jobs and shifts in a dedicated calendar view.

1. 1Open the Staff Work Calendar page from the menu.
2. 2Review your scheduled jobs and shifts.
3. 3Tap any event to open the job or shift detail.
4. 4Use this to plan your availability and see upcoming work.

Sending a General Chat Message

The Chat page has a general channel where you can message your admin/manager and team in real time.

1. 1Open the Chat page from the bottom navigation.
2. 2Select the "General" channel.
3. 3Type your message in the input box at the bottom.
4. 4Tap "Send" — your admin and linked team members see the message in real time.

Messaging About a Specific Job

Job-specific chats keep communication organised per job.

1. 1Open the Job Detail page for the job you want to discuss.
2. 2Scroll to the Chat panel at the bottom.
3. 3Type your message and tap "Send".
4. 4Only people assigned to that job see the message.
5. 5Alternatively, open the Chat page and select the job channel from the list.

Enabling Push Notifications

You receive push notifications for job assignments, check-in reminders, roster updates, and system updates.

1. 1When prompted by your browser or device, tap "Allow Notifications".
2. 2If you missed the prompt, go to Settings → Notification Preferences and tap "Enable Push".
3. 3Ensure notifications are enabled in your browser/device settings for this app.
4. 4You will now receive push alerts for the events you have enabled.

Viewing Your Payroll Dashboard

The Staff Payroll Dashboard shows your payroll records, payslips, and worked hours. You can only see your own payroll data.

1. 1Open the Staff Payroll Dashboard from the menu or bottom navigation.
2. 2Review your payroll records for each pay period.
3. 3See your hours worked, gross pay, tax, net pay, and superannuation.
4. 4Tap a payroll record to view more detail.

Viewing a Payslip

Open and review your individual payslips for any pay period.

1. 1Open the Staff Payroll Dashboard.
2. 2Find the pay period you want to review.
3. 3Tap the payslip to open it.
4. 4Review the breakdown: hours, rate, gross pay, tax, net pay, and super.

Signing a Payslip

You can electronically sign a payslip to acknowledge you have received and reviewed it.

1. 1Open the payslip you want to sign.
2. 2Tap "Sign".
3. 3Draw your signature on the screen with your finger.
4. 4Tap "Confirm" — your signature and a timestamp are stored on the payroll record.
5. 5Your admin can see that you have signed the payslip.

How Your Pay Is Calculated

Your pay is calculated from your actual check-in and check-out times, minus any breaks. Make sure you always check in and out on every job to ensure accurate pay.

1. 1Always check in when you arrive at a job site.
2. 2Always check out when you finish a job.
3. 3Start and end breaks using the break timer if your job includes break tracking.
4. 4Your worked hours = check-out time minus check-in time minus break time.
5. 5These hours are multiplied by your hourly rate to calculate your pay.
6. 6If you forget to check in or out, tell your admin so they can add the times manually.

Submitting a Leave Request

Request time off by submitting a leave request. Your admin will approve or decline it.

1. 1Open the Leave Request form (from the menu or your calendar).
2. 2Select the leave type (annual leave, sick leave, unpaid, etc.).
3. 3Select the start and end date of your leave.
4. 4Write a reason or note for your request.
5. 5Tap "Submit Request".
6. 6Your admin receives a notification and will approve or decline it.
7. 7You will be notified of their decision.

Checking Your Leave Status

Track the status of your submitted leave requests.

1. 1Open the Leave Request section or your Staff Work Calendar.
2. 2Review your submitted requests and their status (pending, approved, declined).
3. 3Approved leave appears on your calendar.
4. 4If a request is declined, check the reason and resubmit if needed.

Uploading a Document

Upload documents like your driver licence, police check, white card, first aid certificate, and other certifications. Your admin reviews and verifies them.

1. 1Open the Document Submission page from the menu.
2. 2Tap "Upload Document" or "Add Document".
3. 3Select the document type (driver licence, passport, police check, white card, etc.).
4. 4Enter the document name, issue date, and expiry date if applicable.
5. 5Enter the document number and issuing authority.
6. 6Take a photo of the document or select a file from your device.
7. 7Tap "Submit" — the document is sent to your admin for verification.

Checking Document Verification Status

Track whether your documents have been approved, rejected, or need correction.

1. 1Open the Document Submission page.
2. 2Review the list of your submitted documents and their status.
3. 3"Pending" means your admin has not reviewed it yet.
4. 4"Approved" means it has been verified.
5. 5"Correction Requested" means you need to resubmit — check the note from your admin.
6. 6"Rejected" means the document was not accepted — check the reason and upload a new one.

Resubmitting a Document

If your admin requests a correction, resubmit the document with the required changes.

1. 1Open the Document Submission page.
2. 2Find the document marked "Correction Requested".
3. 3Read the note from your admin explaining what is wrong.
4. 4Tap "Resubmit" or upload a new document.
5. 5Take a new photo or select a corrected file.
6. 6Tap "Submit" — the new version is sent for review.

Document Expiry Alerts

You will receive an alert when one of your documents is nearing its expiry date.

1. 1When a document is close to expiry, you receive a push notification and/or email.
2. 2Open the Document Submission page to see which document is expiring.
3. 3Upload a renewed copy of the document before it expires.
4. 4This keeps your records current and compliant.

Using the AI Assistant

The AI Assistant lets you ask questions about your jobs, schedule, and work data using natural language.

1. 1Open the AI Assistant page.
2. 2Type your question or request in the chat box (e.g. "What jobs do I have this week?").
3. 3The AI analyses your data and responds with an answer.
4. 4Ask follow-up questions for more detail.
5. 5Use it for quick lookups about your schedule, jobs, and payroll.

Viewing Your Admin / Manager Link

Check the status of your link to your admin/manager. You can accept pending invitations here.

1. 1Open the Settings page.
2. 2Scroll to the "Admin / Manager Link" section.
3. 3Review your link status: Active, Pending, or Inactive.
4. 4If there is a pending invitation, tap "Accept & Link Account".
5. 5If your link is inactive, ask your admin to reactivate it.

Updating Your Contact Email

Update the email address where you receive notifications and payslips.

1. 1Open the Settings page.
2. 2Scroll to "My Account".
3. 3Tap the Contact Email section to edit.
4. 4Enter your new contact email.
5. 5Tap "Save" to update.

Setting Notification Preferences

Control which notifications you receive — job assignments, check-in reminders, roster updates, and more.

1. 1Open the Settings page.
2. 2Scroll to "Notification Preferences".
3. 3Review the list of notification types.
4. 4Toggle each notification type on or off.
5. 5Changes save automatically — you will only receive the notifications you have enabled.

Viewing Your Profile

Check your account details including your name, email, and role.

1. 1Open the Settings page.
2. 2Scroll to "My Account".
3. 3Review your name, email, and role (shown as "Staff").

Signing Out

Sign out of your account. All your data is saved and backed up — you can sign back in anytime.

1. 1Open the Settings page.
2. 2Scroll to "My Account" and tap "Sign Out".
3. 3Confirm by tapping "Sign Out" in the dialog.
4. 4All your work is automatically saved to your account.
5. 5Sign back in anytime with your registered email and password.

Accessing the Help Guide

The Help Guide has step-by-step tutorials for common tasks.

1. 1Open the Settings page.
2. 2Scroll to "My Account" and tap "Help Guide".
3. 3Browse the tutorials for guidance on using the app.

Can't See Any Jobs

If your Dashboard is empty, your link to your admin may not be active.

1. 1Go to Settings → Admin / Manager Link.
2. 2Check if there is a pending invitation — if so, tap "Accept & Link Account".
3. 3If your link is inactive, ask your admin to reactivate it.
4. 4Ask your admin to verify the "Assigned Staff Email" on your jobs matches your account email exactly.
5. 5Log out and log back in to trigger a fresh sync.

Check-In or Check-Out Not Working

If you can't check in or out, check your GPS and internet connection.

1. 1Ensure your device's GPS/location services are enabled.
2. 2Ensure you have an active internet connection.
3. 3Refresh the page and try again.
4. 4If it still doesn't work, note your start/end time manually and tell your admin so they can add it.

Payroll Shows Zero Hours

If your payroll shows no hours, your check-in/check-out data may be missing.

1. 1Open the jobs you worked during the pay period.
2. 2Verify each job has a check-in and check-out time recorded.
3. 3If a check-in or check-out is missing, tell your admin so they can add the times manually.
4. 4Payroll is calculated from actual worked hours, not scheduled time.

Jobs Not Syncing

If your job data seems stale or missing, force a fresh sync.

1. 1Check your internet connection is active.
2. 2Pull down to refresh the page, or tap the refresh icon.
3. 3If that doesn't work, log out and log back in — the app re-pulls all your data on login.
4. 4If the issue persists, clear your browser cache and try again.

Document Upload Failing

If your document won't upload, check the file size and format.

1. 1Ensure the file is a photo or PDF and is not too large.
2. 2Ensure you have an active internet connection.
3. 3Try taking a fresh photo instead of selecting from your gallery.
4. 4If it still fails, try again later or ask your admin for help.

Need More Help

If none of the above solves your issue, use the in-app help resources or contact your admin.

1. 1Open the Help Guide page from Settings for step-by-step tutorials.
2. 2Use the AI Assistant to ask questions about your data.
3. 3Open the Technical Help modal from Settings if you have a technical issue.
4. 4Contact your admin/manager directly — they can help with account and data issues.